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Citation case management built for auditable outcomes

Kurbis Resolve

Kurbis Resolve centralizes citation and case management across payments, appeals, and enforcement actions in one system. It provides full visibility, auditability, and control to ensure accurate processing, consistent outcomes, and compliance across the entire lifecycle.

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How Kurbis Resolve Works

Maintain Complete Records for Review, Appeal, and Audit Purposes

  • View and manage parking, photo, code and traffic citations in a single system

  • Track cases from issuance through payment, appeal, enforcement, and closure

  • Obtain and maintain complete records linked to vehicles, drivers, and owners from registration authorities
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Process Payments Accurately

  • Record payments, adjustments and refunds

  • Establish and manage installment plan and payments

  • Support multiple payment channels and reconciliation workflows

  • Maintain a complete financial history for each citation and account
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Leverage Kurbis Collect To Manage Collection Strategies

  • Escalate unpaid citations through configurable collection processes

  • Track collection activity alongside citation status and history

  • Ensure consistent, policy-aligned progression from issuance to resolution
Find out more about Kurbis Collect
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Handle Appeals Workflows

  • Manage challenges, in-person, remote and virtual administrative reviews and hearings within defined timeframes

  • Track outcomes, dispositions, and supporting documentation

  • Preserve a clear, auditable record for contested cases that supports review, challenge resolution, and public accountability
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Support Enforcement Actions

  • Manage booting, towing, and release processes

  • Administer fleet accounts, and complex enforcement cases

  • Link enforcement actions directly to citation history and status
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Ensure Reliable Reporting

  • Record every action taken, including who performed it and when

  • Preserve full case histories for compliance and transparency

  • Report on volumes, timelines, outcomes, and operational performance
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Frequently asked questions

Kurbis Resolve is designed for parking authority teams, including processing staff, supervisors, adjudicators, finance teams, and operational managers responsible for citation and case management. 

Yes. Kurbis Resolve is designed to integrate with enforcement platforms, payment systems, permit platforms, and third‑party services to support end‑to‑end operations. 

Yes, it manages appeals, adjudication workflows, hearing scheduling, outcomes, and associated documentation within established legal requirements. 

Yes, the platform is built to support large citation volumes while maintaining accuracy, accountability, and operational control. 

Speak with an expert

Bring structure, clarity, and defensibility to citation management  

See how Kurbis Resolve helps local authorities manage enforcement cases, payments, and outcomes efficiently while maintaining compliance and transparency.