solutions

Citation & Permit Administration

Simplify parking citations & permits. Our integrated system cuts risk, boosts revenue, and enhances customer service. We seamlessly connect with existing solutions, paving the way for future innovation.

Parking citation processing: payments, adjudication and noticing

Streamline your Parking Enforcement.

• Manage payments, adjudications & notices – all in one place.
• Improve accuracy, efficiency & customer service.
• Reduce congestion & improve safety for everyone.

The eTIMS solution includes:

• DMV integration
• Tailored notices
• Hearings & cashiering
• Boot & tow support

Payment plans and managed receivables collections

Convenient Payment Options with CiteWeb.

• Self-service payment plans: Drivers can easily set up payment options online, saving them time.
• Streamlined collections: We handle past-due citations, ensuring efficient recovery.

Virtual Permits

Go paperless with virtual permits!

• Residents buy & manage permits online (new cars, visitor permits).
• Officers instantly verify permits on tablets/laptops.
• Saves time, reduces hassle for everyone.

Fleet Management

Effortless Fleet Permit Management with MERGE®

• Control access to restricted areas (loading docks) for authorized vehicles.
• LPR verification ensures only permitted vehicles enter.
• Saves time and improves security.

Non-parking Violation Processing

Streamline non-parking violations.

• Automate & connect systems for courts & law enforcement.
• Share files electronically & eliminate manual work.
• Faster processing of misdemeanors.