Improving social equity while optimizing parking enforcement operations

Improving social equity while optimizing parking enforcement operations

Challenge The City of Chicago Department of Finance is charged with the enforcement and collection of revenues, including parking fines. The department issues approximately 1.3 million parking citations annually and administers several programs to benefit disadvantaged motorists. Still, administering the curb is not easy. City parking managers lacked data and made assumptions about when and…

Improving social equity while optimizing parking enforcement operations

Improving social equity while optimizing parking enforcement operations

Challenge The City of Chicago Department of Finance is charged with the enforcement and collection of revenues, including parking fines. The department issues approximately 1.3 million parking citations annually and administers several programs to benefit disadvantaged motorists. Still, administering the curb is not easy. City parking managers lacked data and made assumptions about when and…